TOWARDS A MORE INCLUSIVE WORKPLACE: A discovery workshop to listen, inspire meaningful action and cultivate a more inclusive work environment.

How might we create a more inclusive workplace environment? This was the question posed to WeWork as it critically looked at how to better design WeWork’s product with diversity, equity and inclusivity in mind. Co-facilitator and Architecture Design Manager Micheal Caton and I were invited to design and facilitate an envisioning session with the We…

POSITIVE WORKPLACE DESIGN: A New Toolkit for Organizational Performance

Can workplace design support thriving at work, bring out the best in people, and help nurture positive organizational change?  If so, what are the scalable tools that help make this happen?  These are questions that brought people together at the recent Thriving Workplace Summit, which was held at the University of Michigan’s Stephen M. Ross School of Business. As…

AUTONOMY AT WORK: Working With People and Big Data to Make the Right Choices

Autonomy and choice is the future of work. In 2016 Louise Sharp, Principal At HLW and I presented at the Future Office conference in LA on this thesis. Many themes are relevant still today. To support our claim, we used HLW projects and other market trends showcasing users desire for choice, flexibility, personalization and porosity….

WORKPLACE AS A SERVICE: WeWork presents at University of Michigan

Liz Burow, Jesse Ganes and Josh Emig present the methodology of WeWork design and innovation to the University of Michigan, hosted by the Ross School of Business and the Taubman College of Architecture and Urban Planning. The event details and presentation video can be viewed here. Event Abstract: By combining the physical and digital infrastructures…

THE SCIENCE OF SPACE: The mechanics behind the vibe at WeWork

At WeWork our goal in Workplace Strategy and Design Research is to design with rigor and metrics the magic people felt as they walked into a WeWork location. Our Science of Space lecture and article dig into the mechanics and metrics behind this feeling and invite people to add these elements to their own work…

FOOD IS A TOOL: How to design your way out of “Dining al Desko”

We all eat. Food is a universal experience that brings people together and builds and sustains healthy communities. Organizations use food experiences as both cultural and innovation tools. Food can be embedded in experiences that help people to discover themselves in a learning context and to share about themselves in a professional context. At the…

NEW ATTITUDES IN OFFICE DESIGN: AIA Panel on Office Design

In an era where everyone is asking, “What does an innovative workplace look like?” it is becoming increasingly more difficult to find exceptional examples that truly break the mold. HLW‘s design for the YouTube Space NY is one of these exceptions. Click here to read more about the presentation I gave as part of an…

WHY SPACE MATTERS: A Service Experience Conference Workshop

You can design a great service, but if your service is tied to a physical place, and the design of that space hasn’t figured into your blueprint, the whole thing can fall apart. Space and your physical environment can sometimes be taken for granted. Through the eyes of an architect’s mindset, I have developed a…

THE INNOVATION INSURRECTION

Why is design thinking regularly bypassing architecture and interior design firms? This line of questioning is posed by writer Emily Bobrow in the recently published article, The Innovation Insurrection, by the Nielsen Perspective 2015 fallwinter magazine.