CHANGING HOW WE CARE: Moving from Medical to Social Solutions

In October of 2011 I presented a project at the Global Service Design Conference in San Francisco with colleague Ali Baba Attaie. The work is being managed by HelloLAB and challenges designers and business leaders to rethink the healthcare experience in underserved communities in New York City. In addition, our article on our work was accepted by…

CHANGING HOW WE CARE- Presentation

In October of 2011 I presented at the Global Service Design Conference in San Francisco with colleague Ali Baba Attaie from HelloLAB. The following includes our presentation slides and some comments about the project. HOW IT STARTED:  Ali and I met over a year ago at a conference on design, technology and innovation. His organization, hellosmile is a…